Technical Operations Specialist
IPTS
Specialism: Philanthropy / Infrastructure
Project: Our client is a philanthropic organization that develops and manages software to support large-scale grantmaking for donors focused on humanity’s long-term future. Since its founding in 2019, the fund has organized more than $117 million in grants and gifts, working with a range of foundations and research institutes. The organization operates as a “virtual fund,” streamlining the submission and evaluation of applications to help donors identify high-impact opportunities. With backing from early grant support and partnerships through donor-advised funds, it now aims to expand its current grant evaluation system into a secure, standalone application, providing philanthropists, advisors, and applicants with a more seamless and trusted platform for decision-making.
Key Skills: Google Workspace, AI Tools, Python, Javascript, AppScript, SQL
Location: Remote
Role Detail: We are searching for a Technical Operations Specialist to own full-time technical operations work in close collaboration with the CEO, Lead Engineer, and Grants Coordinator. This role includes maintaining and debugging Google Apps Script automations, evaluating and implementing new tools to streamline or replace manual processes, managing user access and security across internal systems, supporting grant coordination during peak periods, responding to urgent technical issues, and providing day-to-day technical support. The Specialist will also train team members on new tools, document workflows for long-term sustainability, participate in regular meetings (3–8 hours per week), and bring a collaborative, can-do attitude—ready to pitch in on whatever tasks are needed to keep projects running smoothly for our client(s).
Requirements:
- Technical Automation & Systems Expertise
- Proficiency in Google Workspace administration and advanced Google Sheets (complex formulas, data validation, interlinked sheets)
- Ability to write basic scripts for data manipulation and automation (Python, JavaScript, Apps Script, or similar)
- Experience maintaining, improving, and documenting technical systems and processes
- Proficiency in using AI tools to understand, debug, and modify existing code
- Problem-Solving & Analytical Abilities
- Strong diagnostic skills for independently troubleshooting technical issues
- Ability to understand business requirements and translate them into practical technical solutions
- Operational Excellence
- Experience managing production systems with real users and real consequences
- Strong attention to detail when working with sensitive data and financial information
Nice to Haves:
- Experience with no-code/low-code platforms (Airtable, Retool, Softr)
- Background in nonprofit, philanthropy, or financial operations
- Familiarity with data privacy and security best practices
- Experience with SQL and basic database management