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Business Operations Lead

Tephra

Tephra

Sales & Business Development, Operations
New York, NY, USA
USD 155k-230k / year + Equity
Posted on Jan 20, 2026

Location

New York, NY

Employment Type

Full time

Location Type

Hybrid

Department

Operations

Compensation

  • $155K – $230K • Offers Equity • Offers Bonus

About the Company

Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you’re curious, bold, and excited to help shape a borderless financial future, we’d love to talk.

Our Ethos

We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.

About the Role

Reporting to the Head of Business Operations, you’ll be a high-leverage operator helping Rain scale. Your job is to drive alignment + execution: building the operating system that keeps us pointed at the right problems, and jumping in to provide hands-on support for the most important company priorities.

You’ll alternate between strategy and operational work. One week designing our QBRs or company scorecard, the next week reviewing our GTM targeting criteria to improve conversion. If you like being the connective tissue of an organization, and you get energy from turning ambiguity into clear plans, metrics, and outcomes, this role is for you.

What You'll Do

  • Improve Rain’s operating cadence - evolve our planning cycles, OKRs, and business reviews so teams are aligned on goals, tradeoffs, and progress

  • Drive high-impact, cross-functional initiatives - lead projects that span Product, Platform, Compliance, Risk, Finance, Ops, GTM, or M&A

  • Define and operationalize our metrics - partner with team leads to define Rain’s core KPIs, build a simple company scorecard, and stand up dashboards that give leaders a real-time view of how we’re doing

  • Bring structure to ambiguous problems - take fuzzy questions (“which market should we be prioritizing?”, “how can we get customers live faster?”) and turn them into clear hypotheses, analyses, and plans to execute

  • Help build BizOps as a function - shape how Business Operations works at Rain

What we're looking for

  • A structured problem-solver who can break messy, cross-functional problems into clear components and a pragmatic plan

  • Able to operate at all altitudes—zooming out to debate strategy with leaders, then zooming in to fix a broken process or write the first draft of a doc

  • An excellent communicator and facilitator who can synthesize complexity into crisp narratives, drive productive meetings, and influence without formal authority

  • A strong bias-for-action operator who moves quickly, unblocks themselves, and cares about outcomes over polished docs or frameworks

  • Highly analytical and metrics-minded: comfortable in spreadsheets, dashboards, and basic SQL/BI, and more interested in the “so what” than just the numbers

  • Low-ego, collaborative, and energized by being the connective tissue of the organization

  • Excited about stablecoins, infrastructure, and building the next-generation financial rails

  • 7–10+ years of experience in Business Operations, Strategy, Consulting, Investment Banking, PE/VC, or similar high-analytical / high-ownership roles

Nice to have, but not mandatory

  • Experience in fintech, payments, card programs, or financial infrastructure

  • Direct experience setting up or running a company operating system (OKRs, QBRs, planning cycles, operating reviews)

  • Comfort with SQL and modern analytics tools (dbt, Looker, Hex, or similar) and working closely with Data/Engineering

  • Prior experience as a Founder or Product Manager

  • Experience at a high-growth tech or fintech startup

Things that enable a fulfilling, healthy, and happy experience at Rain:

  • Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off.

  • Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you’d like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment.

  • Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.

  • Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.

  • Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success.

  • Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing.

  • Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!

  • Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

Compensation Range: $155K - $230K