Support Engineer, fhEVM
Zama
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We are seeking a highly skilled and motivated support engineer to join our confidential blockchain team, with a primary focus on helping us ensure good service to our customers, partners, and community. You’ll be working shoulder-to-shoulder with a team of esteemed cryptographers and engineers, and play a pivotal role in ensuring the sustained excellence of Zama’s cryptographic solutions.
You will:
📞 Follow up on technical support queries and provide prompt feedback.
📝 Track and prioritize customer queries and issues, and escalate to the team as needed.
🐛 Contribute to bug fixes and features in the code base.
🔧 Establish solid troubleshooting processes.
🗺️ Work with team leaders to incorporate user feedback into roadmaps.
📚 Create and maintain documentation, and help make it a valuable source of information.
🌐 Organize community support and create an engaging environment for members.
📢 Keep users updated on upcoming developments and launches.
This job is no longer accepting applications
See open jobs at Zama.See open jobs similar to "Support Engineer, fhEVM" PL.